Privacy Policy

1. Introduction

Raashie Pty Ltd ("Raashie", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital receipt platform and related services.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• Account registration details (name, email, phone number)
• Identity verification information via ConnectID
• Payment and transaction information
• Communications with our support team

2.2 Information Collected Automatically

• Device information and identifiers
• Usage data and analytics
• Location data (with your consent)
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Verify your identity through ConnectID
• Send promotional communications (with your consent)
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Merchants: Receipt and transaction data for purchases you make
• Service Providers: Third parties who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication mechanisms, and regular security audits. Our platform maintains SOC 2 Type II compliance and follows ISO 27001 security standards.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Receipt data is retained for a minimum of 7 years as required by Australian tax law. You may request deletion of your account data, subject to legal retention requirements.

7. Your Rights

Under Australian Privacy Law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (where legally permitted)
• Opt-out of marketing communications
• Lodge a complaint with the OAIC

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: